Local Residents Earn Certified Tourism Ambassador Designation

Posted 10/19/2012

Leesburg Today

Nine individuals recently completed the Certified Tourism Ambassador (CTA) Program offered through The Journey Through Hallowed Ground Partnership (JTHG Partnership), a nonprofit organization dedicated to raising awareness of the unparalleled natural, cultural and historic resources within a four-state, 15 county region.

The organization oversees the Journey Through Hallowed Ground National Heritage Area, a 180-mile long, 75-mile wide area stretching from Gettysburg, Pennsylvania, to Thomas Jefferson's Monticello in Charlottesville.

Since tourism is one of the largest industries within the JTHG National Heritage Area, the Partnership developed the Certified Tourism Ambassador (CTA) Program to train those who interact with visitors to our National Parks, Civil War battlefields, charming Main Street communities and historic sites.

Graduates of the program are well versed in the professional standards of customer service as well as the many unique features of the JTHG National Heritage Area. These experienced and engaging Certified Tourism Ambassadors provide quality service and top-flight hospitality to visitors, leading them to stay longer, visit more sites, tell their friends about their terrific experience and return to the region.

The class was held September 25 at Bella Villa Antiques in Aldie. Individuals completing the CTA program include Hannah Adlam and Courtney Smith from Springhill Suites Ashburn Dulles North; Ashley Brumbaugh and Amy Orr from Goodstone Inn and Restaurant; Michelle Eurich and Deborah Martinez from Marriott Springhill Suites; Cheri Garvin from Leesburg Pharmacy; Kathleen McGuire from Willowcroft Winery; and Mandar Shetye from JW Marriott Washington DC.

"We are inspired and indebted to each member of the community who has taken the time to become a Certified Tourism Ambassador," Cate Magennis Wyatt, founder and president of The Journey Through Hallowed Ground Partnership, said.

"Tourism creates 54,000 jobs within The Journey Through Hallowed Ground National Heritage Area. Given the fact that visitors have untold choices in America where they can spend their precious time and money it is often the one-on-one exchange with a CTA that turns a routine visit into an experience the visitor will share with others."

The Journey Through Hallowed Ground has trained more than 880 CTAs in the region. Nationwide, there are approximately 8,000 individuals that have earned the designation.

For more information about becoming a CTA or The Journey Through Hallowed Ground Partnership, visit http://www.hallowedground.org/.

More Information