Be part in making Grand Rapids greatPosted 09/23/2013
GRAND RAPIDS, Mich (WOOD) - During ArtPrize, the community opens up to thousands of visitors. Lisa Verhil with Experience Grand Rapids joined eightWest to talk about how you can help make Grand Rapids an even better experience for visitors, by becoming a Certified Tourism Ambassador. All it takes is a half-day of in-class participation and reading assignments to learn your role in increasing tourism, the best practices for creating a good experience, specific features of Grand Rapids and West Michigan, how to utilize local resources, and how to exceed customer expectations.
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