CTA SPOTLIGHT

Johnny Fenton, CTA
CTA Spotlight
Johnny is in her 14th year as a concierge experienced in guest services for corporate hotel and resort properties. She is Past President of the Southern Arizona Concierge Network as well as a Les Clefs d'Or USA member and a travel writer for Arizona Key Magazine. A member of the National Concierge Association, she is ...

EMPLOYER SPOTLIGHT

GO Airport Connection
Employer Spotlight
GO Airport Connection has over 60 CTAs on staff! GO Airport Connection front-line employees are required to obtain their CTA certification within 90 days of being hired. General Manager, Mike Schneider says, “The biggest benefit to us has been seeing the level of pride that our employees take in their job. They are ...

TESTIMONIAL

Kansas City Convention & Visitors Assoctiation
Testimonial
Our front-line tourism employees are our greatest resource for word-of-mouth promotion with our visitors and advocacy for our industry. We’re very proud to have initiated the concept of a front-line certification program and to have been directly involved in the development of the Certified Tourism Ambassadors™ nationwide certification program.

Rick Hughes, CDME, President & CEO
Kansas City Convention & Visitors Association

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