Employee Spotlight

Nathan Gray, CTA

Nathan began his career in the hospitality industry as a caddie at the Coeur d' Alene Resort Golf Course in 1995.  He has worked in hotels in San Francisco and Albuquerque and for the past 8 years has worked in Spokane at The Davenport Hotel and Tower, and Hotel Lusso, most recently as the Director of Front Office Operations.

Nathan says, "Every guest I interact with benefits from my participation in the CTA program. We recently had visitors from all around the world come stay with us for the 2010 National Figure Skating Championships.  These guests had never experienced Spokane or our hotel.  Through my experience and tools gained from the CTA program, I was able to come up with some great advice to offer, so that our guests would have a memorable experience.  This included different types of local restaurants and area attractions.  Myself and many of my CTA colleagues at the hotel took a sincere personal interest in their guest experience.  Very rewarding to say the least!"