Who Should Apply?

Anyone that is directly or indirectly involved in serving visitors!

CTAs from all parts of the industry are joining together, including the following industry sectors:

  • Airport
  • Attraction/Site/Venue (museum, cultural, gaming, sports, etc.)
  • City/County/State Government
  • Convention Center/Conference Center
  • Hotel/Lodging (hotel, motel, B&B, RV park, etc.)
  • Lounges/Nightlife
  • Restaurant (upscale, café, etc.)
  • Shopping/Retail
  • Tourism Entity (CVB, DMO, Chamber, etc.)
  • Transportation (shuttle, cab, limo, etc.)
  • Other (education, hospital, real estate, corporation, banking, etc.)

KalamazooCTAs by their very nature, are people who want to give back...they want to make sure they leave a good impression on the visitor.  And, that builds pride, which is a powerful feeling!



If this describes you, you should become a CTA!!

"People choose where they want to spend their travel dollars and we want them to spend with us.  We have the power to work as a team to influence that decision.  We are all stars and we shine by working together!"  Missi Geppi-Bowersox, CTA

Executive Vice President
Geppi's Entertainment Museum
(Baltimore CTA of the Year 2009)
Baltimore, MD

WHAT CTAS ARE SAYING

Beth Gardner, CTA
"What I like most about being a CTA is meeting new people and receiving positive reactions from the information I share with them."

Beth Gardner, CTA
KCI Airport Ambassador
Kansas City, Missouri


CTA IN THE NEWS

City wants to fluff up the welcome mat
Posted 07/01/2011
It's well-known that Mayo Clinic works hard
» Read Original Article
Ambassador keeps outlaw’s story alive
Posted 06/22/2011
Liz Murphy's last name might as well be James
» Read Original Article
Baltimore's Inner Harbor Gears Up for Summer Tourism
Posted 06/14/2011
Tourism is heating up for the summer in Baltimore...
» Read Original Article
Stites: We must be advocates for region to boost tourism
Posted 06/12/2011
Have you ever thought about making Greater Lansing even greater?
» Read Original Article
CTA Program Honors Staff Members of Phoenix Convention Center
Posted 05/16/2011
The Phoenix Convention Center celebrates
» Read Original Article
Door County celebrates National Tourism Week
Posted 05/13/2011
If you’re in Door County...
» Read Original Article
Glendale launches tourism ambassador program
Posted 05/11/2011
A handful of Glendale residents...
» Read Original Article
It's Happening in Lansing
Posted 05/10/2011
Through my recent certification as a Certified Tourism Ambassador...
» Read Original Article
Tourism program teaches local people how to enhance visitors' experience in Kalamazoo
Posted 11/01/2010
In the effort to educate and inspire front-line...
» Read Original Article
Area Workers Learn to Promote Tourism
Posted 08/25/2010
When people visit the Lansing area, their experiences can be shaped...
» Read Original Article
Lexington Police Do Something That Has Never Been Done
Posted 08/19/2010
During the World Equestrian Games, the...
» Read Original Article
Management Team Members of the Plano CVB Become CTAs
Posted 07/13/2010
The management team of the Plano CVB and...
» Read Original Article
Civil War visitors can expect royal treatment
Posted 03/27/2010
A large number of visitors are expected...
» Read Original Article
Gettysburg 'ambassadors' train for 150th
Posted 01/15/2010
The Journey Through Hallowed Ground is training workers on the front lines...
» Read Original Article
Celebrating the Success of the NTTAP
Posted 01/07/2010
The Dallas/Fort Worth Area Tourism Council (DFWATC) and Foundation are pleased...
» Read Original Article
Harpers Ferry Workers Become 'Tourism Ambassadors'
Posted 01/02/2010
As the anniversary of the Civil War approaches...
» Read Original Article
Ready, Set, Spokane!
Posted 12/29/2009
When expecting guests from out of town most folks give their home an extra-thorough cleaning.
» Read Original Article
McKinney CVB staff receives hospitality certification via national program
Posted 11/19/2009
The McKinney CVB staff recently completed...
» Read Original Article
Lexington Cops Certified In Bluegrass Tourism
Posted 08/14/2009
Many CVBs have made considerable efforts ...
» Read Original Article
Cities Turn Workers into Tourism Ambassadors
Posted 07/10/2009
The Certified Tourism Ambassador program ...
» Read Original Article
Frisco leaders converge on Collin College for ambassador program
Posted 06/15/2009
A mayor, chamber of commerce president...
» Read Original Article
If a tourist walked into your business and asked about local history, would you know the answers?
Posted 01/28/2009
It’s a daunting question that hotel clerks...
» Read Original Article
Anaheim signs up Disney District workers for tourism etiquette classes
Posted 08/03/2008
If Disneyland is the Happiest Place on Earth...
» Read Original Article