Employer Spotlight

GO Airport Connection-2GO Airport Connection has over 60 CTAs on staff!  GO Airport Connection front-line employees are required to obtain their CTA certification within 90 days of being hired.  General Manager, Mike Schneider says, "The biggest benefit to us has been seeing the level of pride that our employees take in their job.  They are asking customers more questions about what they are interested in, what they want to know and thus, providing a better customer experience."

Not only does GO Airport Connection pay the enrollment fee for each employee, they also pay each employee $50 for obtaining their certification and they pay for the annual renewal fee, too!  In addition, when positive feedback comes in from their customers, they make sure to recognize CTAs for their stellar service.

GO Airport Connection is a prompt, door-to-door transportation service linking Milwaukee's General Mitchell Airport (MKE) with all of Southeastern Wisconsin.

Thank you GO Airport Connection for your support of the Milwaukee Tourism Ambassador Program!

CTA Pride

CTA IN THE NEWS

Gettysburg 'ambassadors' train for 150th
Posted 01/15/2010
The Journey Through Hallowed Ground is training workers on the front lines...
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Celebrating the Success of the NTTAP
Posted 01/07/2010
The Dallas/Fort Worth Area Tourism Council (DFWATC) and Foundation are pleased...
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Harpers Ferry Workers Become 'Tourism Ambassadors'
Posted 01/02/2010
As the anniversary of the Civil War approaches...
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Ready, Set, Spokane!
Posted 12/29/2009
When expecting guests from out of town most folks give their home an extra-thorough cleaning.
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McKinney CVB staff receives hospitality certification via national program
Posted 11/19/2009
The McKinney CVB staff recently completed...
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Lexington Cops Certified In Bluegrass Tourism
Posted 08/14/2009
Many CVBs have made considerable efforts ...
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Cities Turn Workers into Tourism Ambassadors
Posted 07/10/2009
The Certified Tourism Ambassador program ...
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Frisco leaders converge on Collin College for ambassador program
Posted 06/15/2009
A mayor, chamber of commerce president...
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If a tourist walked into your business and asked about local history, would you know the answers?
Posted 01/28/2009
It’s a daunting question that hotel clerks...
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Anaheim signs up Disney District workers for tourism etiquette classes
Posted 08/03/2008
If Disneyland is the Happiest Place on Earth...
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