Gettysburg 'ambassadors' train for 150th
Posted 01/15/2010The Journey Through Hallowed Ground is training workers on the front lines...
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GO Airport Connection has over 60 CTAs on staff! GO Airport Connection front-line employees are required to obtain their CTA certification within 90 days of being hired. General Manager, Mike Schneider says, "The biggest benefit to us has been seeing the level of pride that our employees take in their job. They are asking customers more questions about what they are interested in, what they want to know and thus, providing a better customer experience."
Not only does GO Airport Connection pay the enrollment fee for each employee, they also pay each employee $50 for obtaining their certification and they pay for the annual renewal fee, too! In addition, when positive feedback comes in from their customers, they make sure to recognize CTAs for their stellar service.
GO Airport Connection is a prompt, door-to-door transportation service linking Milwaukee's General Mitchell Airport (MKE) with all of Southeastern Wisconsin.
Thank you GO Airport Connection for your support of the Milwaukee Tourism Ambassador Program!