What Employees Are Saying

Employees and volunteers from all segments of the hospitality industry enjoy the benefits of the CTA Program:


"When I tell them I'm a CTA, they immediately trust me and the suggestions I provide.  Having a guest/visitor/tourist trust you with their visit is fun, awesome and rewarding.

Tom Yates, CTA, Supervisor
deSha's Restaurant
Lexington, KY


"What I like most about being a CTA is meeting new people and receiving positive reactions from the information I share with them."

Beth Gardner, CTA
KCI Airport Ambassador
Kansas City, Missouri  


"People choose where they want to spend their travel dollars and we want them to spend with us.  We have the power to work as a team to influence that decision.  We are all stars and we shine by working together!" 
                                                          Missi Geppi-Bowersox, CTA

Executive Vice President
Geppi's Entertainment Museum
(Baltimore CTA of the Year 2009)
Baltimore, MD

CTA Pride

CTA IN THE NEWS

City wants to fluff up the welcome mat
Posted 07/01/2011
It's well-known that Mayo Clinic works hard
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Ambassador keeps outlaw’s story alive
Posted 06/22/2011
Liz Murphy's last name might as well be James
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Baltimore's Inner Harbor Gears Up for Summer Tourism
Posted 06/14/2011
Tourism is heating up for the summer in Baltimore...
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Stites: We must be advocates for region to boost tourism
Posted 06/12/2011
Have you ever thought about making Greater Lansing even greater?
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CTA Program Honors Staff Members of Phoenix Convention Center
Posted 05/16/2011
The Phoenix Convention Center celebrates
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Door County celebrates National Tourism Week
Posted 05/13/2011
If you’re in Door County...
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Glendale launches tourism ambassador program
Posted 05/11/2011
A handful of Glendale residents...
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It's Happening in Lansing
Posted 05/10/2011
Through my recent certification as a Certified Tourism Ambassador...
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Tourism program teaches local people how to enhance visitors' experience in Kalamazoo
Posted 11/01/2010
In the effort to educate and inspire front-line...
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Area Workers Learn to Promote Tourism
Posted 08/25/2010
When people visit the Lansing area, their experiences can be shaped...
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Lexington Police Do Something That Has Never Been Done
Posted 08/19/2010
During the World Equestrian Games, the...
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Management Team Members of the Plano CVB Become CTAs
Posted 07/13/2010
The management team of the Plano CVB and...
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Civil War visitors can expect royal treatment
Posted 03/27/2010
A large number of visitors are expected...
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Gettysburg 'ambassadors' train for 150th
Posted 01/15/2010
The Journey Through Hallowed Ground is training workers on the front lines...
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Celebrating the Success of the NTTAP
Posted 01/07/2010
The Dallas/Fort Worth Area Tourism Council (DFWATC) and Foundation are pleased...
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Harpers Ferry Workers Become 'Tourism Ambassadors'
Posted 01/02/2010
As the anniversary of the Civil War approaches...
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Ready, Set, Spokane!
Posted 12/29/2009
When expecting guests from out of town most folks give their home an extra-thorough cleaning.
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McKinney CVB staff receives hospitality certification via national program
Posted 11/19/2009
The McKinney CVB staff recently completed...
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Lexington Cops Certified In Bluegrass Tourism
Posted 08/14/2009
Many CVBs have made considerable efforts ...
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Cities Turn Workers into Tourism Ambassadors
Posted 07/10/2009
The Certified Tourism Ambassador program ...
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Frisco leaders converge on Collin College for ambassador program
Posted 06/15/2009
A mayor, chamber of commerce president...
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If a tourist walked into your business and asked about local history, would you know the answers?
Posted 01/28/2009
It’s a daunting question that hotel clerks...
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Anaheim signs up Disney District workers for tourism etiquette classes
Posted 08/03/2008
If Disneyland is the Happiest Place on Earth...
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