What Employees Are Saying

Employees and volunteers from all segments of the hospitality industry enjoy the benefits of the CTA Program:

"When people ask me if I have a professional certification, now I can say. Yes!  The list of attractions has motivated me to go to places I have not gone to in the past.  I pay more attention to the little things people might ask, such as, ‘What are the Hidden Mickeys'?"

Emma Bulalacao-Brooks, CTA
Assistant General Manager
Fairfield Inn (Anaheim/Orange County CTA of the Year)
Anaheim, CA

"When I tell them I'm a CTA, they immediately trust me and the suggestions I provide.  Having a guest/visitor/tourist trust you with their visit is fun, awesome and rewarding." 

Tom Yates, CTA, Supervisor
deSha's Restaurant
Lexington, KY

"I left the class understanding more about the importance of tourism and its economic impact.  I would encourage anyone that may be interested in learning about the city and the State of Arizona to really get involved and engaged in the CTA program.  It gives CTAs an opportunity to make connections, network and meet a lot of interesting people throughout the state of Arizona and the Tucson area."

Alex Wright, CTA
Undergraduate Admissions Counselor and Campus Tours
University of Arizona

"What I like most about being a CTA is meeting new people and receiving positive reactions from the information I share with them."

Beth Gardner, CTA
KCI Airport Ambassador
Kansas City, Missouri  

"People choose where they want to spend their travel dollars and we want them to spend with us.  We have the power to work as a team to influence that decision.  We are all stars and we shine by working together!" 
                                                          Missi Geppi-Bowersox, CTA

Executive Vice President
Geppi's Entertainment Museum
(Baltimore CTA of the Year 2009)
Baltimore, MD