CTA SPOTLIGHT

Nora Campbell, CTA
Baltimore, MD
Nora Campbell, CTA <br> Baltimore, MD
Nora started working at Ed Kane’s Water Taxis as a mate on the boat when she was 19 and in college. It was an intense customer service position. The mates were often the first encounter many tourists in Baltimore would have. She would get questions ranging from “where to eat” to “what is playing at the IMAX theatre”. She spent 10 years there and was ultimately promoted to Vice President of Sales and Administration. She is currently the Sales Manager for the Maryland Science Center...

EMPLOYER SPOTLIGHT

"Blue Grass Airport began participation in the CTA Program so we could better serve our customers and educate them on the abundant tourism opportunities available in central Kentucky. We greet visitors from around the world on a daily basis -- many of whom have questions on places to stay, dine and visit. The materials and curriculum of the CTA Program have provided us with the history and an overview on each of the tourism areas within our region," says Amy Caudill, Marketing & Community Relations Manager...

TESTIMONIAL

Greater Lansing CVB
"The focus groups accelerate buy-in to the program by the community and provide instant feedback and insights from the stakeholders. In addition, the predicted attributes of the CTA program played out in the focus groups, reinforcing the value and validity of the program."

Lee Hladki, President/CEO
Greater Lansing CVB
Launch Date: August 2010

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