CTA SPOTLIGHT
Carolyn Woodmansee, CTA
Spokane, WA
Spokane, WA
Carolyn has been a volunteer for the Spokane Regional Convention & Visitors Bureau for over seven years. She chose to be a volunteer because she loves people! She thought it would be a great way to meet new people and help make their experience in Spokane wonderful!
When the CTA program was first introduced to Spokane, she jumped at the chance! She wanted to learn more about Spokane...
When the CTA program was first introduced to Spokane, she jumped at the chance! She wanted to learn more about Spokane...
EMPLOYER SPOTLIGHT
"Our staff now provides a higher level of service and helps our visitors have a better experience," says Elizabeth Hurst, Visitor Center Manager of the Buffalo Trace Distillery in Lexington. She says, "I recommend the training to colleagues as a great group activity. It brings new excitement to your job."
Buffalo Trace Distillery is a family-owned company based in Franklin County, Kentucky...
TESTIMONIAL
"The CTA Program enables us to raise the bar on both destination knowledge and customer service skills presented by all our frontline personnel. It ultimately helps to enhance the overall guest experience while developing a greater sense of pride among those who work in our destination. We have been fortunate to always maintain a great community here in Anaheim and Orange County, however, the national recognition provided by the CTA Program has and will continue to fuel the excitement of what we offer to all our visitors."
Charles Ahlers, President
Anaheim Orange County VCB
Launch Date: March 2009
Charles Ahlers, President
Anaheim Orange County VCB
Launch Date: March 2009
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Tourism Ambassador Institute™
