CTA SPOTLIGHT

Leann Deittrick, CTA
Kalamazoo, MI
Leann Deittrick, CTA <br/>Kalamazoo, MI
Like many CTAs, Leann Deittrick caught the "tourism bug" in college and her interest grew from there. She currently enjoys working at the front desk of the Irving S. Gilmore International Keyboard Festival in Kalamazoo, MI, where she has the opportunity to share her knowledge with visitors from around the country and world...

EMPLOYER SPOTLIGHT
Denise and Greg Stillman, both CTAs, own the popular Parkwood Lodge and manage three other Foremost Resorts properties in Door County. Denise says, she and her front-line CTAs not only ensure guests enjoy their visit after checking in, but also motivate guests to stay longer, when making their reservations...

TESTIMONIAL

"Our Tucson Ambassadors Program offers our tourism-industry partners unique and comprehensive front-line training on Tucson as a destination. It creates a community of Certified Tourism Ambassadors that are more knowledgeable for our visitors. Knowledgeable front-line staff creates more credibility for each of the businesses that participate in the Program. Visitors learn more, stay longer and carry the message to encourage others to visit Tucson - we all win win!"

Vicki Doyle, Vice President, Partner Development & Visitor Services
Metropolitan Tucson Convention and Visitors Bureau
Launch Date: May 2007

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