CTA SPOTLIGHT

Brian Park, CTA
Anaheim, CA
Brian Park, CTA <br> Anaheim, CA
Brian Park is not one to pass up an opportunity to further his career in hospitality. When he heard the CTA Program was coming to Anaheim, he couldn't wait to become certified. With over 15 years customer service experience, he knows a thing or two about serving visitors...

EMPLOYER SPOTLIGHT
The National Sporting Library & Museum in Middleburg, VA is a world class research center to horse and field sports. The facility houses over 17,000 books and works of art! Rick Stoutamyer, Executive Director, believes it is important that all of his staff are CTAs. He says his staff is more aware of all the activities available in the Journey Through Hallowed Ground area.

TESTIMONIAL

"The focus groups accelerate buy-in to the program by the community and provide instant feedback and insights from the stakeholders. In addition, the predicted attributes of the CTA program played out in the focus groups, reinforcing the value and validity of the program."

Lee Hladki, President/CEO
Greater Lansing CVB
Launch Date: August 2010

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