CTA SPOTLIGHT

Brian Park, CTA
Anaheim, CA
Brian Park, CTA <br> Anaheim, CA
Brian Park is not one to pass up an opportunity to further his career in hospitality. When he heard the CTA Program was coming to Anaheim, he couldn't wait to become certified. With over 15 years customer service experience, he knows a thing or two about serving visitors...

EMPLOYER SPOTLIGHT
Imagine half a million people coming to visit you for two weeks! Well, Lexington, KY was prepared when they hosted the World Equestrian Games in 2010. And, Lex Tran, Lexington's only public transit system, was ready to not only transport those visitors anywhere they needed to go, but also answer any questions they had. Over 40 of their drivers are CTAs!

TESTIMONIAL

"Our front-line tourism employees are our greatest resource for word-of-mouth promotion with our visitors and advocacy for our industry. We're very proud to have initiated the concept of a front-line certification program and to have been directly involved in the development of the Certified Tourism AmbassadorsTM nationwide certification program."

Rick Hughes, CDME, President & CEO
Kansas City Convention & Visitors Association
Launch Date: May 2006

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