CTA Spotlight

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Kathryn Erwin, CTA, Lansing, MI
Docent, Michigan Historical Museum

"I am a retired civil servant. In retirement, I am a volunteer at the Michigan Historical Museum. As a Docent, I greet visitors and lead tours of groups of school children, senior groups and whoever signs up, for a tour of our Museum. As a CTA, I feel more positive about giving local information to visitors, both solicited and unsolicited. I also volunteer for the GLCVB. My knowledge of the Lansing area is vital, in helping visitors to our area."


Employers

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The National Sporting Library & Museum in Middleburg, VA is a world class research center to horse and field sports. The facility houses over 17,000 books and works of art! Rick Stoutamyer, Executive Director, believes it is important that all of his staff are CTAs. He says his staff is more aware of all the activities available in the Journey Through Hallowed Ground area.

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Testimonials

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"The CTA program is a valuable tool for front line staff and community advocates to use in providing a memorable visitor experience. The Program also helps to increase the awareness of the value that visitors bring to our community with stakeholders and local citizens. Our CTAs play a vital role in making our mid-Michigan region a desirable destination for visitors."

Jack A. Schripsema, CTA, President/CEO
Greater Lansing Convention & Visitors Bureau

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