CTA SPOTLIGHT

Dava Adams, CTA
Irving, TX
Dava Adams, CTA <br> Irving, TX
"I enjoy the opportunity the CTA program provides to be accredited for the knowledge I have accomplished and service I provide to the City of Irving and its visitors,” Dava says. Dava began her career in the hospitality industry at the Irving Convention and Visitors Bureau in 1997 – she quickly flourished to become an endless resource of information to Irving visitors...

EMPLOYER SPOTLIGHT
"Our staff now provides a higher level of service and helps our visitors have a better experience," says Elizabeth Hurst, Visitor Center Manager of the Buffalo Trace Distillery in Lexington. She says, "I recommend the training to colleagues as a great group activity. It brings new excitement to your job." Buffalo Trace Distillery is a family-owned company based in Franklin County, Kentucky...

TESTIMONIAL

Kansas City CVA
"Our front-line tourism employees are our greatest resource for word-of-mouth promotion with our visitors and advocacy for our industry. We're very proud to have initiated the concept of a front-line certification program and to have been directly involved in the development of the Certified Tourism AmbassadorsTM nationwide certification program."

Rick Hughes, CDME, President & CEO
Kansas City Convention & Visitors Association
Launch Date: May 2006

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