Nathan began his career in the hospitality industry as a caddie at the Coeur d' Alene Resort Golf Course. He has worked in hotels in San Francisco and Albuquerque and for the past 8 years has worked at The Davenport Hotel and Tower, and Hotel Lusso in Spokane, most recently as the Director of Front Office Operations.
Nathan says, "Every guest I interact with benefits from my participation in the CTA program. We recently had visitors from all around the world...
EMPLOYER SPOTLIGHT
GO Airport Connection
GO Airport Connection has over 60 CTAs on staff! GO Airport Connection front-line employees are required to obtain their CTA certification within 90 days of being hired. General Manager, Mike Schneider says, “The biggest benefit to us has been seeing the level of pride that our employees take in their job. They are ...
TESTIMONIAL
Metropolitan Tucson Convention & Visitors Bureau
Our Tucson Ambassadors Program offers our tourism-industry partners unique and comprehensive front-line training on Tucson as a destination. It creates a community of Certified Tourism Ambassadors that are more knowledgeable for our visitors. Knowledgeable front-line staff creates more credibility for each of the businesses that participate in the Program.
Vicki Doyle, Vice President, Partner Development & Visitor Services
Metropolitan Tucson Convention and Visitors Bureau
Launch Date: May 2007
Schedule of Classes
Step 1 - Select Program City Select the program city nearest you. CTA classes are offered throughout the program city area.