CTA SPOTLIGHT

Dava Adams, CTA
Irving, TX
Dava Adams, CTA <br> Irving, TX
"I enjoy the opportunity the CTA program provides to be accredited for the knowledge I have accomplished and service I provide to the City of Irving and its visitors,” Dava says. Dava began her career in the hospitality industry at the Irving Convention and Visitors Bureau in 1997 – she quickly flourished to become an endless resource of information to Irving visitors...

EMPLOYER SPOTLIGHT
GO Airport Connection has over 60 CTAs on staff! GO Airport Connection front-line employees are required to obtain their CTA certification within 90 days of being hired. General Manager, Mike Schneider says, "The biggest benefit to us has been seeing the level of pride that our employees take in their job. They are asking customers more questions about what they are interested in, what they want to know and thus, providing a better customer experience." Not only does GO Airport Connection pay the enrollment fee for each employee...

TESTIMONIAL

Greater Phoenix CVB
"The Greater Phoenix CVB is proud to be working with our industry partners on the Valley Tourism Ambassadors Program. As attractive as our destination is, so often it's the people visitors encounter at our hotels and attractions who have the power to make the most lasting impression. This certification process shows we are committed to helping our front-line tourism representatives deliver a level of hospitality, knowledge and passion that is as memorable as our sunny weather and scenic beauty."

Steve Moore, President & CEO
Greater Phoenix Convention & Visitors Bureau
Launch Date: September 2007

Schedule of Classes

Step 1 - Select Program City Select the program city nearest you. CTA classes are offered throughout the program city area.

Step 2 - View Classes

Select the program city nearest you:
  Anaheim/Orange County Area
(Anaheim, Orange County, Brea, Buena Park, Balboa, Corona Del Mar, Costa Mesa, Dana Point, Fullerton, Garden Grove, Huntington Beach, Irvine, La Habra, Laguna Beach, Laguna Hills, Laguna Niguel, Mission Viejo, Newport Beach, Orange, Placentia, San Clemente, San Juan Capistrano, Santa Ana, Seal Beach, Tustin, Yorba Linda,etc.)
  Baltimore City Metro Area
(Baltimore, Catonsville, Cockeysville, Dundalk, Essex, Hanover, Hunt Valley, Linthincum, Lutherville, Middle River, Mt. Washington, Owings Mills, Parkville, Perry Hall, Pikesville, Rosedale, Timonium, Towson, White Marsh, Woodlawn,etc.)
  Dallas/Fort Worth Area
(Arlington, Dallas, Fort Worth, Grand Prairie, Grapevine, Irving CENTRAL - Addison, Bedford, Carrollton, Duncanville, Farmers Branch, Garland, Hurst, Mansfield, Mesquite, North Richland Hills, Richardson, Southlake NORTHEAST - Allen, Bonham, Denison, Frisco, Greenville, Lewisville, McKinney, Paris, Plano, Rockwall, Sherman, Sulphur Springs SOUTHEAST - Athens, Corsicana, Ennis, Terrell, Tyler, Waxahachie SOUTHWEST - Cleburne, Glen Rose, Granbury, Hillsboro, Mineral Wells, Weatherford NORTHWEST - Bridgeport, Decatur, Denton, Gainesville, Graham, Henrietta, Lake Dallas, Lewisville, Nocona, Roanoke,etc.)
  Door County, WI Area
(Baileys Harbor, Carlsville, Egg Harbor, Ellison Bay, Ephraim, Fish Creek, Gills Rock, Jacksonport, Sister Bay, Southern Door, Sturgeon Bay, Washington Island,etc.)
  Fayetteville NC Area
(Fayetteville, Cumberland County, NC, Fort Bragg, Hope Mills, Eastover, Falcon, Godwin, Linden, Spring Lake, Stedman, Wade,etc.)
  Greater Lansing
(Lansing, Ingham County, Clinton County, Eaton County, Bath Township, Charlotte, Delta Township, DeWitt, East Lansing, Eaton, Grand Ledge, Haslett, Holt, Laingsburg, Lansing Township, Mason, Michigan State University, Okemos, Potterville, St. Johns, Webberville, Williamston,etc.)
  Greater Milwaukee Area
(Brookfield, Cedarburg, Delafield, Germantown, Glendale, Grafton, Menomonee Falls, Mequon, Oak Creek, Port Washington, Racine, Waukesha, Wauwatosa, West Allis, West Bend,etc.)
  Journey Through Hallowed Ground
(Carroll County, Frederick County, Washington County, MD; Adams County, PA; Albemarle County, Culpeper County, Fauquier County, Greene County, Loudoun County, Madison County, Orange County, Prince William County, Rappahannock County, Spotsylvania County, VA; Jefferson County, WV,etc.)
  Kansas City Metro Area
(Kansas: Atchison, Bonner Springs, Kansas City, Lansing, Leavenworth, Lenexa, Lawrence, Merriam, Olathe, Ottawa, Overland Park, Shawnee, Topeka, etc.)

(Missouri: Clay County, Excelsior Springs, Gladstone, Grandview, Harrisonville, Independence, Jamesport, Kansas City, Kearney, Lee's Summit, Lexington, Liberty, North Kansas City, Parkville, Platte City/Platte County, St. Joseph, Smithville, Weston,etc.)
  Lexington and Bluegrass Region
(Carlisle, Cynthiana, Danville, Frankfort, Georgetown, Harrodsburg, Lancaster, Lawrenceburg, Lexington, Midway, Nicholasville, Paris, Perryville, Richmond, Stanford, Versailles, Winchester,etc.)
  Phoenix Metro Area
(Ahwatukee, Anthem, Apache Junction/Gold Canyon, Avondale, Buckeye, Carefree, Cave Creek, Chandler, El Mirage, Fort McDowell, Fountain Hills, Gilbert, Glendale, Goodyear, Guadalupe, Litchfield Park, Mesa, Paradise Valley, Peoria, Phoenix/Downtown Phoenix, Queen Creek, Scottsdale, Sun City, Sun City West, Surprise, Tempe, Tolleson, Wickenburg, Youngtown,etc.)
  Spokane County
(Airway Heights, Cheney, Chewelah, Colbert, Deer Park, Fairchild Air Force Base, Fairfield, Latah, Liberty Lake, Mead, Medical Lake, Mica, Millwood, Nine Mile Falls, Rockford, Spangle, Spokane, Spokane Valley, Valleyford, Waverly,etc.)
  Tucson Metro Area
(Green Valley, Marana, Oro Valley, Tucson,etc.)