CTA SPOTLIGHT

Mary E. Higbie, CTA
Irving, TX
Mary E. Higbie, CTA <br> Irving, TX
Everything we do in life helps to prepare us for something else....whether we do it for pay or as a volunteer. So my customer service background with several of the different airlines has taught me a variety of tools which serve me well as a museum guide and meeting the public. “Being a CTA has brought recognition...

EMPLOYER SPOTLIGHT
GO Airport Connection has over 60 CTAs on staff! GO Airport Connection front-line employees are required to obtain their CTA certification within 90 days of being hired. General Manager, Mike Schneider says, "The biggest benefit to us has been seeing the level of pride that our employees take in their job. They are asking customers more questions about what they are interested in, what they want to know and thus, providing a better customer experience." Not only does GO Airport Connection pay the enrollment fee for each employee...

TESTIMONIAL

"We spend hundreds of thousands of dollars in advertising and marketing to entice visitors to our area, and it only makes good business sense that we take care of them while they are here. The Certified Tourism AmbassadorsTM (CTA) program is designed to provide professional service training tailored to the Bluegrass Region. Lexington and the Bluegrass Region will host the 2010 Alltech FEI World Equestrian Games. The CTA program is a perfect way to prepare our front-line for this unprecedented event, while giving us a program of lasting value for many years to come."

David Lord, President
Lexington Convention and Visitors Bureau
Launch Date: February 2008

Schedule of Classes

Step 1 - Select Program City Select the program city nearest you. CTA classes are offered throughout the program city area.

Step 2 - View Classes

Select the program city nearest you:
  Anaheim/Orange County Area
(Anaheim, Orange County, Brea, Buena Park, Balboa, Corona Del Mar, Costa Mesa, Dana Point, Fullerton, Garden Grove, Huntington Beach, Irvine, La Habra, Laguna Beach, Laguna Hills, Laguna Niguel, Mission Viejo, Newport Beach, Orange, Placentia, San Clemente, San Juan Capistrano, Santa Ana, Seal Beach, Tustin, Yorba Linda,etc.)
  Baltimore City Metro Area
(Baltimore, Catonsville, Cockeysville, Dundalk, Essex, Hanover, Hunt Valley, Linthincum, Lutherville, Middle River, Mt. Washington, Owings Mills, Parkville, Perry Hall, Pikesville, Rosedale, Timonium, Towson, White Marsh, Woodlawn,etc.)
  Dallas/Fort Worth Area
(Arlington, Dallas, Fort Worth, Grand Prairie, Grapevine, Irving CENTRAL - Addison, Bedford, Carrollton, Duncanville, Farmers Branch, Garland, Hurst, Mansfield, Mesquite, North Richland Hills, Richardson, Southlake NORTHEAST - Allen, Bonham, Denison, Frisco, Greenville, Lewisville, McKinney, Paris, Plano, Rockwall, Sherman, Sulphur Springs SOUTHEAST - Athens, Corsicana, Ennis, Terrell, Tyler, Waxahachie SOUTHWEST - Cleburne, Glen Rose, Granbury, Hillsboro, Mineral Wells, Weatherford NORTHWEST - Bridgeport, Decatur, Denton, Gainesville, Graham, Henrietta, Lake Dallas, Lewisville, Nocona, Roanoke,etc.)
  Door County, WI Area
(Baileys Harbor, Carlsville, Egg Harbor, Ellison Bay, Ephraim, Fish Creek, Gills Rock, Jacksonport, Sister Bay, Southern Door, Sturgeon Bay, Washington Island,etc.)
  Fayetteville NC Area
(Fayetteville, Cumberland County, NC, Fort Bragg, Hope Mills, Eastover, Falcon, Godwin, Linden, Spring Lake, Stedman, Wade,etc.)
  Greater Lansing
(Lansing, Ingham County, Clinton County, Eaton County, Bath Township, Charlotte, Delta Township, DeWitt, East Lansing, Eaton, Grand Ledge, Haslett, Holt, Laingsburg, Lansing Township, Mason, Michigan State University, Okemos, Potterville, St. Johns, Webberville, Williamston,etc.)
  Greater Milwaukee Area
(Brookfield, Cedarburg, Delafield, Germantown, Glendale, Grafton, Menomonee Falls, Mequon, Oak Creek, Port Washington, Racine, Waukesha, Wauwatosa, West Allis, West Bend,etc.)
  Journey Through Hallowed Ground
(Carroll County, Frederick County, Washington County, MD; Adams County, PA; Albemarle County, Culpeper County, Fauquier County, Greene County, Loudoun County, Madison County, Orange County, Prince William County, Rappahannock County, Spotsylvania County, VA; Jefferson County, WV,etc.)
  Kansas City Metro Area
(Kansas: Atchison, Bonner Springs, Kansas City, Lansing, Leavenworth, Lenexa, Lawrence, Merriam, Olathe, Ottawa, Overland Park, Shawnee, Topeka, etc.)

(Missouri: Clay County, Excelsior Springs, Gladstone, Grandview, Harrisonville, Independence, Jamesport, Kansas City, Kearney, Lee's Summit, Lexington, Liberty, North Kansas City, Parkville, Platte City/Platte County, St. Joseph, Smithville, Weston,etc.)
  Lexington and Bluegrass Region
(Carlisle, Cynthiana, Danville, Frankfort, Georgetown, Harrodsburg, Lancaster, Lawrenceburg, Lexington, Midway, Nicholasville, Paris, Perryville, Richmond, Stanford, Versailles, Winchester,etc.)
  Phoenix Metro Area
(Ahwatukee, Anthem, Apache Junction/Gold Canyon, Avondale, Buckeye, Carefree, Cave Creek, Chandler, El Mirage, Fort McDowell, Fountain Hills, Gilbert, Glendale, Goodyear, Guadalupe, Litchfield Park, Mesa, Paradise Valley, Peoria, Phoenix/Downtown Phoenix, Queen Creek, Scottsdale, Sun City, Sun City West, Surprise, Tempe, Tolleson, Wickenburg, Youngtown,etc.)
  Spokane County
(Airway Heights, Cheney, Chewelah, Colbert, Deer Park, Fairchild Air Force Base, Fairfield, Latah, Liberty Lake, Mead, Medical Lake, Mica, Millwood, Nine Mile Falls, Rockford, Spangle, Spokane, Spokane Valley, Valleyford, Waverly,etc.)
  Tucson Metro Area
(Green Valley, Marana, Oro Valley, Tucson,etc.)