CTA SPOTLIGHT

Susan Peters, CTA
Columbus, OH
Susan Peters, CTA <br/>Columbus, OH
“I love putting a smile on people’s faces,” says Susan Peters, CTA, Director of Group Sales & Tourism at the Center of Science and Industry (COSI) in Columbus, OH. Susan says the CTA program has given her a deeper understanding of the tourism industry and why people visit Columbus...

EMPLOYER SPOTLIGHT

Denise and Greg Stillman, both CTAs, own the popular Parkwood Lodge and manage three other Foremost Resorts properties in Door County. Denise says, she and her front-line CTAs not only ensure guests enjoy their visit after checking in, but also motivate guests to stay longer, when making their reservations...

TESTIMONIAL

"The CTA program has been especially effective in reaching out to all corners of our destination community by empowering and connecting our front line hospitality staff so they can better serve our 7.5 million annual visitors."

Kenneth J. Fischang, CHME, CMP, CTA, President/CEO
Sonoma County Tourism

Schedule of Classes

Step 1 - Select a State Please select the state you work and/or live in from the drop-down menu. If your area does not currently have a CTA Program, click here for more information.

Note: Detailed Date/Time/Location/Cost information is available upon selecting the program nearest you.

Select a state/program nearest you from the drop-down menu: