CTA SPOTLIGHT

Susan Peters, CTA
Columbus, OH
Susan Peters, CTA <br/>Columbus, OH
“I love putting a smile on people’s faces,” says Susan Peters, CTA, Director of Group Sales & Tourism at the Center of Science and Industry (COSI) in Columbus, OH. Susan says the CTA program has given her a deeper understanding of the tourism industry and why people visit Columbus...

EMPLOYER SPOTLIGHT

"Since our staff has become certified, they are now more proactive, more confident, more approachable and always have a smile on their face. They are able to draw the visitor out and offer accurate and personalized information," says Missy Geppi-Bowersox, Executive Vice President of the Geppi's Entertainment Museum in Baltimore. She says, "People CHOOSE where they want to spend their travel dollars, and we want them to spend with us...

TESTIMONIAL

The CTA program is a valuable tool for front line staff and community advocates to use in providing a memorable visitor experience. The Program also helps to increase the awareness of the value that visitors bring to our community with stakeholders and local citizens. Our CTA's play a vital role in making our mid-Michigan region a desirable destination for visitors.

Jack A. Schripsema, CTA, President/CEO
Greater Lansing Convention & Visitors Bureau

Schedule of Classes

Step 1 - Select a State Please select the state you work and/or live in from the drop-down menu. If your area does not currently have a CTA Program, click here for more information.

Note: Detailed Date/Time/Location/Cost information is available upon selecting the program nearest you.

Select a state/program nearest you from the drop-down menu: