CTA SPOTLIGHT

Susan Peters, CTA
Columbus, OH
Susan Peters, CTA <br/>Columbus, OH
“I love putting a smile on people’s faces,” says Susan Peters, CTA, Director of Group Sales & Tourism at the Center of Science and Industry (COSI) in Columbus, OH. Susan says the CTA program has given her a deeper understanding of the tourism industry and why people visit Columbus...

EMPLOYER SPOTLIGHT

Desha Creecy , Asst. General Manager of The Trolley, says of the CTA Program, "our team has really benefitted from the Exceeding Customer Expectations training. Our drivers actively listen to our customers for opportunities to provide help in any way they can." Each front-line employee is required to become a CTA to graduate from Arlington Trolley's Employee Training Program...

TESTIMONIAL

“I was really impressed with the CTA course. With the history of North Texas, orientation with tourist interests, and basic service training, it undoubtedly will help our front line service personnel be true ambassadors to our visitors.”

D. S. Freeman, Jr., Chairman
Dallas Convention and Visitors Bureau
Launch Date: May 2009

Schedule of Classes

Step 1 - Please select the state/region/country you work and/or live in from the drop-down menu. If your area does not currently have a CTA Program, click here for more information.

Note: Detailed Date/Time/Location/Cost information is available upon selecting the program nearest you.

Select a program nearest you from the drop-down menu: