CTA SPOTLIGHT

Jane Mason, CTA
Kalamazoo, MI
Jane Mason, CTA <br/>Kalamazoo, MI
Jane Mason was in Kalamazoo’s first class of CTAs and says it’s really exciting to see how the program has taken off. She loves to share all the great things about Kalamazoo with the visitors she encounters in her position at the Radisson Plaza Hotel and Greenleaf Hospitality Group...

EMPLOYER SPOTLIGHT

Desha Creecy , Asst. General Manager of The Trolley, says of the CTA Program, "our team has really benefitted from the Exceeding Customer Expectations training. Our drivers actively listen to our customers for opportunities to provide help in any way they can." Each front-line employee is required to become a CTA to graduate from Arlington Trolley's Employee Training Program...

TESTIMONIAL

“I was really impressed with the CTA course. With the history of North Texas, orientation with tourist interests, and basic service training, it undoubtedly will help our front line service personnel be true ambassadors to our visitors.”

D. S. Freeman, Jr., Chairman
Dallas Convention and Visitors Bureau
Launch Date: May 2009

Schedule of Classes

The following classes are currently scheduled in your area. Note: This list will change frequently as additional classes are added.

Already Applied? If you have already submitted your application, please contact your local CTA program administrator to sign up for an enrollment class that fits your schedule.

Not Yet Applied? If you have not yet applied for an enrollment class, click on Application Form button below to begin the online application process.

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