CTA SPOTLIGHT

Renee Freeman, CTA
Lansing, MI
Renee Freeman, CTA <br/>Lansing, MI
Imagine being responsible for coordinating meetings and selecting dining locations for your city’s Mayor. That’s one of the duties of Renee Freeman, Office Manager for Lansing Mayor Bernero. As a CTA, she says, “I am more familiar with what the region has to offer and can make a decision according to our needs.”

EMPLOYER SPOTLIGHT

Desha Creecy , Asst. General Manager of The Trolley, says of the CTA Program, "our team has really benefitted from the Exceeding Customer Expectations training. Our drivers actively listen to our customers for opportunities to provide help in any way they can." Each front-line employee is required to become a CTA to graduate from Arlington Trolley's Employee Training Program...

TESTIMONIAL

"Enhancing the visitor experience was a top priority for the SACVB and we are thrilled that the San Antonio hospitality community has embraced the nationally acclaimed Certified Tourism Ambassador program. We are proud that our partners have utilized the certification curriculum as a way to invest in their employees."

Casandra Matej, CTA, Executive Director
San Antonio Convention and Visitors Bureau

Schedule of Classes

The following classes are currently scheduled in your area. Note: This list will change frequently as additional classes are added.

Already Applied? If you have already submitted your application, please contact your local CTA program administrator to sign up for an enrollment class that fits your schedule.

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