CTA SPOTLIGHT

Janis Clark, CTA
Kalamazoo, MI
Janis Clark, CTA <br/>Kalamazoo, MI
Janis Clark says being a CTA is like a guilty pleasure because it’s so much fun! She particularly enjoys the behind the scenes events that she’s attended, like the Airport Control Tower Tour. She says, “I love my community and being a CTA is part of my adventure.”

EMPLOYER SPOTLIGHT

Desha Creecy , Asst. General Manager of The Trolley, says of the CTA Program, "our team has really benefitted from the Exceeding Customer Expectations training. Our drivers actively listen to our customers for opportunities to provide help in any way they can." Each front-line employee is required to become a CTA to graduate from Arlington Trolley's Employee Training Program...

TESTIMONIAL

"The CTA program has been especially effective in reaching out to all corners of our destination community by empowering and connecting our front line hospitality staff so they can better serve our 7.5 million annual visitors."

Kenneth J. Fischang, CHME, CMP, CTA, President/CEO
Sonoma County Tourism

Schedule of Classes

The following classes are currently scheduled in your area. Note: This list will change frequently as additional classes are added.

Already Applied? If you have already submitted your application, please contact your local CTA program administrator to sign up for an enrollment class that fits your schedule.

Not Yet Applied? If you have not yet applied for an enrollment class, click on Application Form button below to begin the online application process.

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