CTA SPOTLIGHT

Susan Peters, CTA
Columbus, OH
Susan Peters, CTA <br/>Columbus, OH
“I love putting a smile on people’s faces,” says Susan Peters, CTA, Director of Group Sales & Tourism at the Center of Science and Industry (COSI) in Columbus, OH. Susan says the CTA program has given her a deeper understanding of the tourism industry and why people visit Columbus...

EMPLOYER SPOTLIGHT

"Since our staff has become certified, they are now more proactive, more confident, more approachable and always have a smile on their face. They are able to draw the visitor out and offer accurate and personalized information," says Missy Geppi-Bowersox, Executive Vice President of the Geppi's Entertainment Museum in Baltimore. She says, "People CHOOSE where they want to spend their travel dollars, and we want them to spend with us...

TESTIMONIAL

“I was really impressed with the CTA course. With the history of North Texas, orientation with tourist interests, and basic service training, it undoubtedly will help our front line service personnel be true ambassadors to our visitors.”

D. S. Freeman, Jr., Chairman
Dallas Convention and Visitors Bureau
Launch Date: May 2009

Schedule of Classes

The following classes are currently scheduled in your area. Note: This list will change frequently as additional classes are added.

Already Applied? If you have already submitted your application, please contact your local CTA program administrator to sign up for an enrollment class that fits your schedule.

Not Yet Applied? If you have not yet applied for an enrollment class, click on Application Form button below to begin the online application process.

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