CTA SPOTLIGHT

Carolyn Woodmansee, CTA
Spokane, WA
Carolyn Woodmansee, CTA <br> Spokane, WA
Carolyn has been a volunteer for the Spokane Regional Convention & Visitors Bureau for over seven years. She chose to be a volunteer because she loves people! She thought it would be a great way to meet new people and help make their experience in Spokane wonderful!

When the CTA program was first introduced to Spokane, she jumped at the chance! She wanted to learn more about Spokane...

EMPLOYER SPOTLIGHT

Of course, Rochester, MN is well known for Mayo Clinic, but did you know 80% of their patients are treated as outpatients? So, where do they stay, what do they do, and where do they eat? Well, the Canadian Honker Restaurant & Catering is a welcoming dining option. Owners and CTAs, Cris and Joe Powers' pride in their community shows...

TESTIMONIAL

"The CTA Program enables us to raise the bar on both destination knowledge and customer service skills presented by all our frontline personnel. It ultimately helps to enhance the overall guest experience while developing a greater sense of pride among those who work in our destination. We have been fortunate to always maintain a great community here in Anaheim and Orange County, however, the national recognition provided by the CTA Program has and will continue to fuel the excitement of what we offer to all our visitors."

Charles Ahlers, President
Anaheim Orange County VCB
Launch Date: March 2009
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CTA IN THE NEWS

City wants to fluff up the welcome mat
Posted 07/01/2011
It's well-known that Mayo Clinic works hard
» Read Original Article
Ambassador keeps outlaw’s story alive
Posted 06/22/2011
Liz Murphy's last name might as well be James
» Read Original Article
Baltimore's Inner Harbor Gears Up for Summer Tourism
Posted 06/14/2011
Tourism is heating up for the summer in Baltimore...
» Read Original Article
Stites: We must be advocates for region to boost tourism
Posted 06/12/2011
Have you ever thought about making Greater Lansing even greater?
» Read Original Article
CTA Program Honors Staff Members of Phoenix Convention Center
Posted 05/16/2011
The Phoenix Convention Center celebrates
» Read Original Article
Door County celebrates National Tourism Week
Posted 05/13/2011
If you’re in Door County...
» Read Original Article
Glendale launches tourism ambassador program
Posted 05/11/2011
A handful of Glendale residents...
» Read Original Article
It's Happening in Lansing
Posted 05/10/2011
Through my recent certification as a Certified Tourism Ambassador...
» Read Original Article
Tourism program teaches local people how to enhance visitors' experience in Kalamazoo
Posted 11/01/2010
In the effort to educate and inspire front-line...
» Read Original Article
Area Workers Learn to Promote Tourism
Posted 08/25/2010
When people visit the Lansing area, their experiences can be shaped...
» Read Original Article
Lexington Police Do Something That Has Never Been Done
Posted 08/19/2010
During the World Equestrian Games, the...
» Read Original Article
Management Team Members of the Plano CVB Become CTAs
Posted 07/13/2010
The management team of the Plano CVB and...
» Read Original Article
Civil War visitors can expect royal treatment
Posted 03/27/2010
A large number of visitors are expected...
» Read Original Article
Gettysburg 'ambassadors' train for 150th
Posted 01/15/2010
The Journey Through Hallowed Ground is training workers on the front lines...
» Read Original Article
Celebrating the Success of the NTTAP
Posted 01/07/2010
The Dallas/Fort Worth Area Tourism Council (DFWATC) and Foundation are pleased...
» Read Original Article
Harpers Ferry Workers Become 'Tourism Ambassadors'
Posted 01/02/2010
As the anniversary of the Civil War approaches...
» Read Original Article
Ready, Set, Spokane!
Posted 12/29/2009
When expecting guests from out of town most folks give their home an extra-thorough cleaning.
» Read Original Article
McKinney CVB staff receives hospitality certification via national program
Posted 11/19/2009
The McKinney CVB staff recently completed...
» Read Original Article
Lexington Cops Certified In Bluegrass Tourism
Posted 08/14/2009
Many CVBs have made considerable efforts ...
» Read Original Article
Cities Turn Workers into Tourism Ambassadors
Posted 07/10/2009
The Certified Tourism Ambassador program ...
» Read Original Article
Frisco leaders converge on Collin College for ambassador program
Posted 06/15/2009
A mayor, chamber of commerce president...
» Read Original Article
If a tourist walked into your business and asked about local history, would you know the answers?
Posted 01/28/2009
It’s a daunting question that hotel clerks...
» Read Original Article
Anaheim signs up Disney District workers for tourism etiquette classes
Posted 08/03/2008
If Disneyland is the Happiest Place on Earth...
» Read Original Article

CTA Pride