CTA SPOTLIGHT

Dava Adams, CTA
Irving, TX
Dava Adams, CTA <br> Irving, TX
"I enjoy the opportunity the CTA program provides to be accredited for the knowledge I have accomplished and service I provide to the City of Irving and its visitors,” Dava says. Dava began her career in the hospitality industry at the Irving Convention and Visitors Bureau in 1997 – she quickly flourished to become an endless resource of information to Irving visitors...

EMPLOYER SPOTLIGHT

"Blue Grass Airport began participation in the CTA Program so we could better serve our customers and educate them on the abundant tourism opportunities available in central Kentucky. We greet visitors from around the world on a daily basis -- many of whom have questions on places to stay, dine and visit. The materials and curriculum of the CTA Program have provided us with the history and an overview on each of the tourism areas within our region," says Amy Caudill, Marketing & Community Relations Manager...

TESTIMONIAL

Greater Phoenix CVB
"The Greater Phoenix CVB is proud to be working with our industry partners on the Valley Tourism Ambassadors Program. As attractive as our destination is, so often it's the people visitors encounter at our hotels and attractions who have the power to make the most lasting impression. This certification process shows we are committed to helping our front-line tourism representatives deliver a level of hospitality, knowledge and passion that is as memorable as our sunny weather and scenic beauty."

Steve Moore, President & CEO
Greater Phoenix Convention & Visitors Bureau
Launch Date: September 2007
Employees / Volunteers
Home
What is a CTA?
Who Should Apply?
Program Areas and Cost
Program Benefits
Customized Curriculum
Exclusively for CTAs!
What CTAs Are Saying
Success Stories
Employee / Volunteer FAQ
Employee Spotlight
CTA Pride
Sign Up
 
Employers / Organizations
Home
The Big Picture
Why Participate?
Supporting the Program
Who's Participating?
Employer Spotlight
What Employers Are Saying
What Employees Are Saying
Success Stories
Employer FAQ
Offer Testimonials
Offer Freebies & Discounts
Submit Event
 
Destinations
Home
The Big Picture
Brand Alignment
Who's on Board?
Top-Line Benefits
Beyond Customer Service
What Destinations Are Saying
Success Stories
Destination FAQ
Contact Us
Media and Press Releases
 
About CTA
Home
Why CTA?
Program Objective
Brand Alignment
Who's on Board?
Success Stories
CTA Pride
CTA Pride Video
Full Program FAQ
CTA In The News
Media and Press Releases
May 25, 2010
Spring 2010
January 27, 2010
June 17, 2009
 
Sign Up For A Class
Home
Application Form
Schedule of Classes
 
MyCTA
Stay Connected
MyCTA Home
Find a Fellow CTA
Connect Online
Help Visitors
Upcoming CTA Events
Upcoming Events
Refer a Friend
CTAs in Action
Publicity & Pics
Upload Photos
CTA in the News
Stay Informed
MyCTA Home
Freebies / Discounts
Stay In The Know
Timely Info
Calendar of Events
Industry Highlights
Helpful Links
Featured Articles
Current Destinations
Stay Professional
MyCTA Home
CTA Pride
Celebrate CTAs!
Education and Career Tips
Certification Renewal
Past Renewal Applications
Using This Site
Share / Read Stories
MyCTA Home
About The CTA Program
Service Excellence Stories
Career Advancement Stories
Submit Photo
Log Out
 

CTA IN THE NEWS

Management Team Members of the Plano CVB Become CTAs
Posted 07/13/2010
The management team of the Plano CVB and...
» Read Original Article
Fayetteville CTA receives National Tourism Ambassador Institute's Distinguished Star Award
Posted 05/25/2010
Leisa Greathouse, curator of education...
» Read Original Article
Civil War visitors can expect royal treatment
Posted 03/27/2010
A large number of visitors are expected...
» Read Original Article
Gettysburg 'ambassadors' train for 150th
Posted 01/15/2010
The Journey Through Hallowed Ground is training workers on the front lines...
» Read Original Article
Celebrating the Success of the NTTAP
Posted 01/07/2010
The Dallas/Fort Worth Area Tourism Council (DFWATC) and Foundation are pleased...
» Read Original Article
Harpers Ferry Workers Become 'Tourism Ambassadors'
Posted 01/02/2010
As the anniversary of the Civil War approaches...
» Read Original Article
Ready, Set, Spokane!
Posted 12/29/2009
When expecting guests from out of town most folks give their home an extra-thorough cleaning.
» Read Original Article
McKinney CVB staff receives hospitality certification via national program
Posted 11/19/2009
The McKinney CVB staff recently completed...
» Read Original Article
Lexington Cops Certified In Bluegrass Tourism
Posted 08/14/2009
Many CVBs have made considerable efforts ...
» Read Original Article
Cities Turn Workers into Tourism Ambassadors
Posted 07/10/2009
The Certified Tourism Ambassador program ...
» Read Original Article
Frisco leaders converge on Collin College for ambassador program
Posted 06/15/2009
A mayor, chamber of commerce president...
» Read Original Article
If a tourist walked into your business and asked about local history, would you know the answers?
Posted 01/28/2009
It’s a daunting question that hotel clerks...
» Read Original Article
Anaheim signs up Disney District workers for tourism etiquette classes
Posted 08/03/2008
If Disneyland is the Happiest Place on Earth...
» Read Original Article

CTA Pride