CTA SPOTLIGHT

Nathan Gray, CTA
CTA Spotlight
Nathan began his career in the hospitality industry as a caddie at the Coeur d' Alene Resort Golf Course. He has worked in hotels in San Francisco and Albuquerque and for the past 8 years has worked at The Davenport Hotel and Tower, and Hotel Lusso in Spokane, most recently as the Director of Front Office Operations.

Nathan says, "Every guest I interact with benefits from my participation in the CTA program. We recently had visitors from all around the world...

EMPLOYER SPOTLIGHT

GO Airport Connection
Employer Spotlight
GO Airport Connection has over 60 CTAs on staff! GO Airport Connection front-line employees are required to obtain their CTA certification within 90 days of being hired. General Manager, Mike Schneider says, “The biggest benefit to us has been seeing the level of pride that our employees take in their job. They are ...

TESTIMONIAL

Metropolitan Tucson Convention & Visitors Bureau
Testimonial
Our Tucson Ambassadors Program offers our tourism-industry partners unique and comprehensive front-line training on Tucson as a destination. It creates a community of Certified Tourism Ambassadors that are more knowledgeable for our visitors. Knowledgeable front-line staff creates more credibility for each of the businesses that participate in the Program.

Vicki Doyle, Vice President, Partner Development & Visitor Services
Metropolitan Tucson Convention and Visitors Bureau
Launch Date: May 2007
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CTA IN THE NEWS

Gettysburg 'ambassadors' train for 150th
Posted 01/15/2010
The Journey Through Hallowed Ground is training workers on the front lines...
» Read Original Article
Celebrating the Success of the NTTAP
Posted 01/07/2010
The Dallas/Fort Worth Area Tourism Council (DFWATC) and Foundation are pleased...
» Read Original Article
Harpers Ferry Workers Become 'Tourism Ambassadors'
Posted 01/02/2010
As the anniversary of the Civil War approaches...
» Read Original Article
Ready, Set, Spokane!
Posted 12/29/2009
When expecting guests from out of town most folks give their home an extra-thorough cleaning.
» Read Original Article
McKinney CVB staff receives hospitality certification via national program
Posted 11/19/2009
The McKinney CVB staff recently completed...
» Read Original Article
Lexington Cops Certified In Bluegrass Tourism
Posted 08/14/2009
Many CVBs have made considerable efforts ...
» Read Original Article
Cities Turn Workers into Tourism Ambassadors
Posted 07/10/2009
The Certified Tourism Ambassador program ...
» Read Original Article
Frisco leaders converge on Collin College for ambassador program
Posted 06/15/2009
A mayor, chamber of commerce president...
» Read Original Article
If a tourist walked into your business and asked about local history, would you know the answers?
Posted 01/28/2009
It’s a daunting question that hotel clerks...
» Read Original Article
Anaheim signs up Disney District workers for tourism etiquette classes
Posted 08/03/2008
If Disneyland is the Happiest Place on Earth...
» Read Original Article

CTA Pride