CTA SPOTLIGHT

Diane Sanborn, CTA
Lansing, MI
Talk about a one woman show! From cooking to cleaning to feeding the koi, Diane Sanborn keeps the eight-room Cozy Koi Bed & Breakfast running all on her own. As a Lansing CTA, she has benefited from the camaraderie of helping each other and making others aware of her business...

EMPLOYER SPOTLIGHT
Desha Creecy , Asst. General Manager of The Trolley, says of the CTA Program, "our team has really benefitted from the Exceeding Customer Expectations training. Our drivers actively listen to our customers for opportunities to provide help in any way they can." Each front-line employee is required to become a CTA to graduate from Arlington Trolley's Employee Training Program...

TESTIMONIAL

"We believe strongly in the regional tourism concept. The Journey’s CTA training is a win-win for everyone. The CTA program is incredible, and we’re getting great reviews from those who have gone through the course and used the information they learned!"

Kurt Burkhart, Executive Director
Charlottesville Albemarle Convention & Visitors Bureau
Launch Date: August 2009

Enrollment Application

Congratulations on your decision to become a Certified Tourism Ambassador!

To enroll in a CTA class, complete the following easy steps of the application form. (Note: If you wish to view the current Schedule of Classes (Date/Time/Location/Cost) before enrolling, click here.)

Step 1(a) - Select a State Please select the state you work and/or live in from the drop-down menu. If your area does not currently have a CTA Program, click here for more information.


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