CTA In The News
Downtown Guides Earn National Certification
Posted 01/04/2021The Course Covers Everything from History and Governance to the Region’s Economic Drivers and Local Attractions Read Original Article
Experience Olympia & Beyond Announces the Thurston Tourism Ambassador Program
Posted 08/28/2020Starting this fall, Thurston County will have a new program Read Original Article
BUTTE COUNTY'S CTA GROUP IS GROWING IN NUMBERS
Posted 02/19/2020A new cadre of Certified Tourism Ambassadors will help tourists coming to visit Read Original Article
Bermuda Shorts and a Huge Smile are Proudly Worn by the First International CTA of the Year
Posted 07/11/2019Bermuda businessman Dennie O’Connor, CTA sees hospitality not as a job, but a passion. Read Original Article
BTA: Tourism Ambassadors Shine In This Year’s Star Awards
Posted 05/11/2019Entrepreneur and tourism ambassador Dennie O’Connor has taken home three Certified Tourism Ambassador™ (CTA) Star Awards, including Ambassador of the Year, for his sterling work at the front-line of Read Original Article
Certified Tourism Ambassadors: Lake County’s superstars
Posted 04/27/2019As you travel throughout our great county, you are likely to see more and more friends and neighbors wearing a gold or silver star. Who are these folks and what’s with the pins? These pins are worn Read Original Article
Program works on first impressions
Posted 03/21/2019A new program at Tinker Air Force Base is working to connect new Airmen to the greater Oklahoma City community. The partnership answers the FAQ: What is there to do downtown and how can I learn about Read Original Article
Destination Ann Arbor to receive 2019 Yankee Air Museum Visionary Award
Posted 03/12/2019The Yankee Air Museum announced Monday its 2019 Visionary Award is honoring Destination Ann Arbor for its continuous efforts in improving the community. Read Original Article
Students Participate in CTA Program
Posted 03/12/2019The Door County Visitor Bureau hosted its first student focused Certified Tourism Ambassador class last week at Crossroads at Big Creek in Sturgeon Bay. Read Original Article
Here's why Louisville is winning acclaim as a thriving tourist destination
Posted 03/08/2019Louisville is experiencing the most explosive tourism infrastructure growth in decades as the city’s warmth, spirit and unique brand of “southerness” has made us one of the most authentic and Read Original Article
FOR LOVE OF THE CITY: MEET ANAHEIM’S CERTIFIED TOURISM AMBASSADORS
Posted 03/03/2019Across Anaheim and Orange County, a group of individuals are tasked with taking each visitor’s experience to the next level. Read Original Article
Kent tourism officials report full slate of activities on tap
Posted 02/24/2019The organization’s nationally recognized Certified Tourism Ambassador Program gained 120 members in under a year Read Original Article
Kent tourism officials report full slate of activities on tap
Posted 02/24/2019After snow canceled last month’s Kent County Tourism Talk, there was plenty to cover at Tuesday’s gathering. Read Original Article
Greater Columbus Convention Center Announces Promotions of Amy Huggins and Lea Westerfield
Posted 02/21/2019The SMG-managed Greater Columbus Convention Center (GCCC) is pleased to announce the promotion of Amy Huggins to director of culture & training Read Original Article
'Recharge the Range' report completed
Posted 01/23/2019A tourism ambassador certification program has already been launched in the region as an offshoot of the Recharge activities. Read Original Article
Certified Tourism Ambassador Program Celebrates 10 Years
Posted 01/18/2019The Door County Certified Tourism Ambassador (CTA) Program turns 10 this year. Since its inception in 2009, the program has certified more than 1,000 CTAs in Door County. Stay tuned for news of Read Original Article
Franklin County Visitors Bureau Highlights Growing CTA Program in 2018
Posted 12/21/2018As 2018 draws to a close, the Franklin County Visitors Bureau recognizes the growing CTA Program and reflects on a year of progress toward expanding the mission of both the FCVB and the CTA Program. Read Original Article
CTA is Egg-stra Special in Lake Havasu ;-)
Posted 08/24/2018This Lake Havasu CTA turned a hobby into a business. Good for her, good for her destination! Read Original Article
Door County Certifies 1,000th CTA
Posted 08/16/2018The Door County Visitor Bureau (DCVB) celebrated the certification of their 1,000th Certified Tourism Ambassador (CTA) this summer. Since 2009 Read Original Article
Bermuda Server Awarded CTA of the Year
Posted 07/18/2018Gary Pitt, a graduate of Florida’s Full Sail University and a drummer in the Royal Bermuda Regiment Band & Corps of Drums, thought it was his love of showing visitors a truly Bermudian experience Read Original Article
Lamas wins Door County, Wisconsin's CTA of the Year award
Posted 05/08/2018Tourism officials and local business owners packed the conference room at Stone Harbor Resort in Sturgeon Bay for the annual celebration of the industry. Read Original Article
CTAs drive 3rd Annual Visitor Experience Month
Posted 05/02/2018For the third consecutive year, the Tourism Ambassador Institute® and The EXPERIENCE Institute® (TEI) have teamed up for Visitor Experience Month, a social media campaign spotlighting Read Original Article
Volunteers join ambassador effort to boost Calhoun County tourism
Posted 04/16/2018Oaklawn representatives and volunteers from several regional organizations met recently at the Albion Courtyard by Marriott hotel for a class intended to endow the participants’ certification as Read Original Article
CTAs Named Parade Marshals
Posted 04/05/2018Sue & Joe Jarosh were the local and national winners of the Certified Tourism Ambassador™ program CTA of the Year Star Award representing Door County, Wisconsin in 2014. Read Original Article
Sonoma County tourism ‘ambassador’ program drives up visitor spending
Posted 03/26/2018Sonoma County celebrates their award for CTA of the Year, and the economic impact of Read Original Article
Lake County, California recruits new CTAs
Posted 03/22/2018Many of those who call Lake County home are aware that fellow residents make negative remarks about the area. When those negative comments are made to visitors or within earshot of visitors it could Read Original Article
Franklin County Pennsylvania Launches Program
Posted 03/14/2018“When you travel, you can use Google to find things to do in the area, but you really want to talk to a local person,” said Doug Harmon, CTA director. Read Original Article
Visit Stockton Wins National Marketing Awards
Posted 03/05/2018CTA destination wins National marketing awards.... coincidence? I think not Read Original Article
Bermuda "Faces of Tourism" Campaign an early Success
Posted 03/03/2018The Bermuda Tourism Authority is celebrating people on the frontline of the tourism industry in a campaign called Faces of Tourism. The campaign is primarily video, which debuted during Read Original Article
Columbus Foundation Recognizes "National Number Ones"
Posted 02/15/2018Congratulations Experience Columbus and your CTA Program! The Columbus Foundation celebrated the accomplishments of individual business and nonprofit leaders who were recognized for their outstanding Read Original Article
Havasu's "Top Chefs" compete for CTA Program
Posted 01/25/2018The London Bridge Resort Convention Center was filled Thursday with the aroma of pan-fried meat, spices and butter as Lake Havasu City’s top chefs raced to Read Original Article
Lake Havasu Chamber Partners with CTA Program
Posted 01/12/2018The Lake Havasu Area Chamber of Commerce boasts a small staff of only five employees. With a large business community to serve and a full calendar of special events, the chamber relies on a secret Read Original Article
Columbus Tourism Grows
Posted 01/08/2018It’s no accident Columbus will be welcoming conventions of several international and national groups to town for the first time this year. Read Original Article
Battle Creek, Calhoun County, Michigan announces CTA Program
Posted 12/29/2017Do you get excited about the International Festival of Lights or the Battle Creek Field of Flight and Hot Air Balloon Festival? Read Original Article
Kent County Delaware Touts Tourism
Posted 12/02/2017The late Jack Peterman once said, “If Kent County is not the best county in Delaware, we’re right next to it.” Read Original Article
Jack Moneypenny, CEO, CTA Recognized for 10 Years of Service
Posted 10/26/2017At-Large CTA Troy Thorn is Part of Chesapeake Conference Center History
Posted 09/13/2017San Antonio Announces 2017 CTA of the Year
Posted 05/14/2017David Uminski named San Antonio's 2017 CTA Star of the Year Read Original Article
Oklahoma City Awards 2017 CTA Star of the Year
Posted 05/13/2017Independent tour operator Judith Hilbun wins award. Read Original Article
CVG leads region in Certified Tourism Ambassador program training
Posted 12/21/201549 employees are certified Read Original Article
2015 International CTA of the Year Aims to Give Greater Columbus Visitors the Ultimate Experience
Posted 06/01/2015Cincinnati recruiting tourism ambassadors for All-Star game events
Posted 04/16/2015Hospitality Month is launched
Posted 03/31/2015Hospitality Month in Bermuda was launched at City Hall this afternoon with an emphasis on experiencing Bermuda. Read Original Article
Hospitality ambassadors 'polish' Rochester's apple
Posted 03/27/2015While Rochester is known for its hospitals, hospitality is key to supporting the patients and visitors that stream into the city every year for Mayo Clinic. Read Original Article
Experience Columbus Certifies 2,000 Tourism Ambassadors
Posted 03/24/2015Since launching the Greater Columbus Tourism Ambassador™ Program in 2013, Experience Columbus and the Greater Columbus Sports Commission have successfully certified 2,000 Read Original Article
Rebranding brings multimillion-dollar boost to N. Ky. tourism
Posted 03/20/2015A new branding campaign is being credited for an $11 million increase in economic impact from visitors to Northern Kentucky in 2014. Read Original Article
Our town is a tourist destination
Posted 03/08/2015The mission of the Columbia Convention and Visitors Bureau is "to establish Columbia Read Original Article
Lake County CTA program conducts first focus groups; county, Marymount collaborate
Posted 01/29/2015The new Lake County CTA program is a formal Read Original Article
America’s Cup is an airport ‘game changer’
Posted 01/22/2015Higher visitor numbers during the America's Cup, a certified tourism ambassador programme Read Original Article
Alcoa High students become tourism ambassadors
Posted 09/25/2014Blount County’s tourism development program Read Original Article
Enhancing visitors' experience
Posted 07/17/2014A Park Board-sponsored program has more people than ever talking about Galveston Read Original Article
Joe Jarosh is CTA of the Year
Posted 07/17/2014Without Door County business owner Joe Jarosh, a Certified Tourism Ambassador (CTA) and Read Original Article
Grand Rapids CTA Program Recognized As The Fastest Growing In The Country
Posted 06/12/2014In just ten months Experience Grand Rapids Read Original Article
Mississippi transplant is Stockton’s lead ambassador
Posted 05/21/2014Joshua Mangum is a relative newcomer to Read Original Article
Fort Collins plans state-first tourism program
Posted 05/19/2014More than 1 million tourists visit Fort Collins every Read Original Article
Galveston Island Convention & Visitors Bureau Launches CTA Program
Posted 05/09/2014In an effort to enhance the tourist experience Read Original Article
Mayor Coleman Certified as Tourism Ambassador
Posted 04/17/2014He’s Columbus’ leading booster Read Original Article
CTA Founder Receives Honor
Posted 03/25/2014Congratulations to Mickey Schaefer, CEO & founder of the Tourism Ambassador Institute Read Original Article
The Impression That You Get
Posted 02/01/2014Destination branding is always tricky. Read Original Article
Tourism Ambassadors group keeps growing
Posted 01/22/2014In Door County, Wisconsin, eleven more people have completed the Certified Tourism Read Original Article
Healthy Living in Rochester: The Mayo Clinic Effect
Posted 01/10/2014Whether you're a patient undergoing medical Read Original Article
CTA Accredited Provider Summit Hailed by Attendees
Posted 01/07/2014More than 30 CTA program leaders Read Original Article
Columbus Becomes Fastest Destination In America To Certify 1,000 Tourism Ambassadors
Posted 11/06/2013Milestone Achieved Ahead of Projections Read Original Article
San Antonio CVB Tourism Ambassador Program Certifies 1,000
Posted 11/01/2013Enhancing the visitor experience was a top Read Original Article
CTA Program Bestows 10,000th CTA in Columbus
Posted 10/02/2013The CTA program reached a milestone in Read Original Article
Venue Staff Can Make (or Break) an Attendee's Experience
Posted 09/27/2013A new report shows how venue staff Read Original Article
Be part in making Grand Rapids great
Posted 09/23/2013During ArtPrize, the community opens up to thousands of visitors Read Original Article
Greater Lansing CVB: FOX47 Morning Blend
Posted 09/18/2013Senior V.P. Julie Pingston talks about how Read Original Article
Could you be an ambassador for Grand Rapids?
Posted 08/14/2013The next time someone looks up in downtown Read Original Article
How well do you know Grand Rapids?
Posted 08/14/2013Become a Certified Tourism Ambassador Read Original Article
Tourism Ambassadors welcome visitors to Sonoma County
Posted 07/09/2013Larsen's journey was part of a new training Read Original Article
Travel and tourism week: The secret's out
Posted 05/08/2013Door County Visitor Bureau aims to spread message Read Original Article
A plan for Michigan’s tourism industry
Posted 05/07/2013Experience Grand Rapids will roll out Read Original Article
Dublin to begin CTA Program
Posted 04/27/2013Dublin is creating its own special kind of ambassador Read Original Article
500th Sonoma County Tourism Ambassador Certified
Posted 04/12/2013Randy Johnson, owner of Getaway Adventures Read Original Article
Chamber training to support tourism
Posted 04/05/2013Aiming to improve the tourist's experience of Stockton Read Original Article
Blount to start state’s first Certified Tourism Ambassador Program
Posted 04/02/2013"Great hospitality is what Tennessee is all about," Read Original Article
16 Earn Tourism Ambassador Designation
Posted 03/13/2013Door County now has 16 new tourism Read Original Article
Volunteer ‘ambassadors’ to help Arnold Sports Festival attendees
Posted 02/26/2013More than 300 bellhops, concierge service in Columbus Read Original Article
GREATER COLUMBUS CERTIFIED TOURISM AMBASSADOR PROGRAM LAUNCHED
Posted 02/26/2013More than 300 CTAs will hit the streets Read Original Article
Mayor, Local Officials Graduate CVB Ambassador Program
Posted 01/30/2013Corpus Christi Mayor Nelda Martinez is the newest Read Original Article
San Antonio Convention and Visitors Bureau Launches Certified Tourism Ambassador Program
Posted 11/20/2012In keeping with San Antonio’s priority on Read Original Article
Tourism bureau wants rep in Mexico
Posted 10/29/2012San Antonio CVB officials will spend the next year training Read Original Article
Sonoma County puts out welcome mat for tourists
Posted 03/04/2012Each year, Sonoma County draws 7 million visitors Read Original Article
City wants to fluff up the welcome mat
Posted 07/01/2011It's well-known that Mayo Clinic works hard Read Original Article
Baltimore's Inner Harbor Gears Up for Summer Tourism
Posted 06/14/2011Tourism is heating up for the summer in Baltimore... Read Original Article
Stites: We must be advocates for region to boost tourism
Posted 06/12/2011Have you ever thought about making Greater Lansing even greater? Read Original Article
Door County celebrates National Tourism Week
Posted 05/13/2011If you’re in Door County... Read Original Article
It's Happening in Lansing
Posted 05/10/2011Through my recent certification as a Certified Tourism Ambassador... Read Original Article
Area Workers Learn to Promote Tourism
Posted 08/25/2010When people visit the Lansing area, their experiences can be shaped... Read Original Article
Frisco leaders converge on Collin College for ambassador program
Posted 06/15/2009A mayor, chamber of commerce president... Read Original Article
Anaheim signs up Disney District workers for tourism etiquette classes
Posted 08/03/2008If Disneyland is the Happiest Place on Earth... Read Original Article