CTA Spotlight

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Anthony Parker, CTA, Grand Rapids, MI
Director of Parking, Amway Hotel Corp.

"For the last couple years, I have coordinated the Guest Service Training for the Amway Grand Plaza Hotel and to be able to merge these trainings together and share with our associates “the bigger picture” of the impact we can all have throughout the city. Guest Service goes far beyond our hallways and doors and we are always trying to find ways to integrate our passion throughout the city, share our excitement with other businesses, and develop relationships within the community."