CTA Spotlight

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Sarah Kruer, CTA, Anaheim/Orange County, CTA
Director of Tourism Development, South Coast Plaza

"I’m born and raised Orange County and have parents who know quite a bit of local history, so I thought I was fairly well-educated about the destination, but I learned so much! It was great to receive the CTA education and training – I feel much more knowledgeable about the evolution of tourism in Orange County and enjoy sharing that with others. I love the opportunity to make someone’s visit to South Coast Plaza/Orange County easier, more fun, and memorable and I’m able to do that thanks to great networks like CTA."


Employers

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What do Disneyland and Advanced Parking Systems (APS) have in common? Yes, they are both in Anaheim, CA, but more importantly, they are both focused and committed to providing the best possible guest experience. APS has proudly handled the valet parking operation at the Hilton Anaheim...

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Testimonials

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"Enhancing the visitor experience was a top priority for the SACVB and we are thrilled that the San Antonio hospitality community has embraced the nationally acclaimed Certified Tourism Ambassador program. We are proud that our partners have utilized the certification curriculum as a way to invest in their employees and to ensure that every visitor continues to receive the exceptional service that San Antonio is known for."

Casandra Matej, CTA, Executive Director
San Antonio Convention and Visitors Bureau

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