CTA Spotlight

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Sid Atkin, CTA, Ann Arbor, MI
Front Office Manager, The Dahlmann Campus Inn

"As a Front Office Manager, I oversee the guest experience at the Campus Inn. It was great that so many points of our own training were reinforced and expanded upon during CTA training. Danielle and Amanda did such a great job facilitating, that afterwards we were all in agreement that all our line level employees would benefit greatly from this program. We scheduled another training with nearly 60 people attending throughout the company! Feedback was strong from all involved."


Employers

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What do Disneyland and Advanced Parking Systems (APS) have in common? Yes, they are both in Anaheim, CA, but more importantly, they are both focused and committed to providing the best possible guest experience. APS has proudly handled the valet parking operation at the Hilton Anaheim...

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Testimonials

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"The program has helped us to align the divergent sectors of our highly dynamic industry and to speak with one voice regarding the amazing amenities, services and attributes our destination boasts. It was just what we needed. Based on the number of CTAs, diversity of individuals that have completed the course and continue endorse the overall training and information, we have been able to better position Galveston's hospitality and service to increase our visitors experience."

Meg Winchester, CTA, Director
Galveston Island Convention & Visitors Bureau

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