CTA Spotlight

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Nicole Llido, CTA, Anaheim/OC, CA
Director of Information Technology and Visitor & Partner Services, Visit Huntington Beach – Surf City USA

"Last year, I attended a CTA event at Flight Deck in Anaheim. The opportunity to fly in an F-16 jet simulator was one of the most fun experiences I’ve had as a CTA. One day, while dropping off items in our Visitor Information Kiosk, a woman asked about activities she could do with her grandson, who was coming to town for his birthday. I told her about Flight Deck, along with other area activities, and was able to give her first-hand information about the experience and how great it is. She left excited to bring her grandson to this newly discovered activity."


Employers

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Denise and Greg Stillman, both CTAs, own the popular Parkwood Lodge and manage three other Foremost Resorts properties in Door County. Denise says, she and her front-line CTAs not only ensure guests enjoy their visit after checking in, but also motivate guests to stay longer, when making their reservations...

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Testimonials

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"The power to staff the new center, not only during quiet time, but also when we have major functions. It has given us the ability to do more one on ones with visitors to the Center."

Janet Pollard, CTA, Executive Director
Franklin County Visitors Bureau

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