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“The CTA program has helped align our airport staff to our goals of increasing our airport satisfaction ratings.”

“I work at the airport -- I am much more confident with my interactions with passengers who always are so appreciative of my ideas, suggestions, and knowledge of the area and attractions.”

“As an airport ambassador, it helps us inform visitors on how many opportunities are available in our great city [thumbs up emoji].”

“The depth of information on the area has helped in assisting visitors at the airport where I volunteer.”

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