CTA Spotlight

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Paul Thacker, CTA, Door County, WI
Owner, Baileys Woods Campground

"This program has encouraged me to expand my knowledge of Door County to give each guest the best experience possible when they are staying with us. I am able to try new things with the free trials and that allows me to give our guests honest opinions on what they would like the best during their stay."


Employers

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What do Disneyland and Advanced Parking Systems (APS) have in common? Yes, they are both in Anaheim, CA, but more importantly, they are both focused and committed to providing the best possible guest experience. APS has proudly handled the valet parking operation at the Hilton Anaheim...

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Testimonials

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"We have always relied on our front line personnel throughout Columbia to be great ambassadors for our destination. The implementation of the CTA program has allowed us to ensure that everyone is welcoming and sending the same messages to the thousands of visitors we have every week. We've had people go through our program ranging from hoteliers to real estate agents and police officers to bartenders, and the feedback from participants has been enthusiastic. Being a CTA city gives us an advantage because we know our visitors are welcomed to our community and given an experience that is above and beyond their expectations."

Amy Schneider, CTA, Director
City of Columbia MO/Convention & Visitors Bureau

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