Nicole Llido, CTA, Anaheim/OC, CA
Director of Information Technology and Visitor & Partner Services, Visit Huntington Beach – Surf City USA

"Last year, I attended a CTA event at Flight Deck in Anaheim. The opportunity to fly in an F-16 jet simulator was one of the most fun experiences I’ve had as a CTA. One day, while dropping off items in our Visitor Information Kiosk, a woman asked about activities she could do with her grandson, who was coming to town for his birthday. I told her about Flight Deck, along with other area activities, and was able to give her first-hand information about the experience and how great it is. She left excited to bring her grandson to this newly discovered activity."

Of course, Rochester, MN is well known for Mayo Clinic, but did you know 80% of their patients are treated as outpatients? So, where do they stay, what do they do, and where do they eat? Well, the Canadian Honker Restaurant & Catering is a welcoming dining option. Owners and CTAs, Cris and Joe Powers' pride in their community shows...

"Nothing is more satisfying than seeing the excitement about the destination and the drive to make a difference by our participants at the end of each class. You know you are creating true destination ambassadors.The program educates participants on how to make every visitor experience positive. These positive experiences have immeasurable benefit in the long-term success of tourism and even economic development."
Wes Rhea, CTA, Executive Director

Visit Stockton