CTA Spotlight

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Paul Thacker, CTA, Door County, WI
Owner, Baileys Woods Campground

"This program has encouraged me to expand my knowledge of Door County to give each guest the best experience possible when they are staying with us. I am able to try new things with the free trials and that allows me to give our guests honest opinions on what they would like the best during their stay."


Employers

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Denise and Greg Stillman, both CTAs, own the popular Parkwood Lodge and manage three other Foremost Resorts properties in Door County. Denise says, she and her front-line CTAs not only ensure guests enjoy their visit after checking in, but also motivate guests to stay longer, when making their reservations...

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Testimonials

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"The Certified Tourism Ambassadorâ„¢ Program has been an integral component of our overall visitor experience strategy. It allows us constant engagement with our frontline and the ability to align our vision and communication with our hospitality and community partners. This program is an ultimate competitive advantage for our destination."

Brad Jones, CTA, Executive Director-CEO
Rochester MN CVB

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