CTA Spotlight

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Brian Behler, CTA, Grand Rapids, MI
Assistant GM, JW Marriott Grand Rapids

What do you enjoy most about being a CTA?
“The CTA program within Experience Grand Rapids is really a great signature tool for our city to sell and be the best. I really enjoy the history and the hidden treasures that I have gain knowledge of and share with our visitors.”


Employers

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What do Disneyland and Advanced Parking Systems (APS) have in common? Yes, they are both in Anaheim, CA, but more importantly, they are both focused and committed to providing the best possible guest experience. APS has proudly handled the valet parking operation at the Hilton Anaheim...

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Testimonials

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"The program has helped us to align the divergent sectors of our highly dynamic industry and to speak with one voice regarding the amazing amenities, services and attributes our destination boasts. It was just what we needed. Based on the number of CTAs, diversity of individuals that have completed the course and continue endorse the overall training and information, we have been able to better position Galveston's hospitality and service to increase our visitors experience."

Meg Winchester, CTA, Director
Galveston Island Convention & Visitors Bureau

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