CTA Spotlight

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Lisa Kristensen, CTA, Columbus, OH
Guest Relations Mgr., Columbus Zoo and Aquarium & Zoombezi Bay

"Having guests visit often from overseas the CTA program has encouraged my family to get out and explore new things. Also in every class we teach I walk away with a list of things to do, see, and places to eat! Being a CTA is a great! I learn new things all of the time and am encouraged and more likely to do things I may not have done before!"


Employers

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Denise and Greg Stillman, both CTAs, own the popular Parkwood Lodge and manage three other Foremost Resorts properties in Door County. Denise says, she and her front-line CTAs not only ensure guests enjoy their visit after checking in, but also motivate guests to stay longer, when making their reservations...

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Testimonials

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"The CTA program has helped us increase awareness of our organization, which is small, and helped build relationships in our communities. The CTA class infuses participants with enthusiasm for the area that they live and work in. It opens their eyes to great things happening around them and helps them become better informed salespeople for our region."

Beth Pierce, CTA, Executive Director
Iron Range Tourism Bureau

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